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As director of elevators for a housing company in NY having nearly 200 elevators in our development, our experience with TKE has been god awful. There response to issues are negative, there machines are not as they claim and are failing at an alarming rate.

They tell you that their machinery is equal to Hollister Whitney (that's a laugh) warranties mean noting to this company. Expect there to be law suits to protect your interests. Expect them to be extremely lackadaisical and not showing any concern to you or your residents in resolving open matters. Expect them to take months if not weeks to make good on their equipment.

Their workmanship is sloppy, once a repair is made it may soon fail again due to them not connecting wiring as it should be which cause additional issues which they will later say was not there doing. TKE is great at pointing fingers to others and not accepting responsibility. You will regret using them, trust me, you will find issue with this company at one point or another.

When having issue with them expect no remorse or sympathy. A better name for this company would be ThyssenKrap.

Reason of review: Not as described/ advertised.

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