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1.5 Based on 4 reviews
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    • Being lied to and being ripped off 1
    • Being lied to 1
    • Installation of elevators and poor service 1
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We had several elevators installed at our condominium by "authorized factory installers." Most of the team was very difficult to deal with and were condescending and sometimes did not respond to questions from our board or our management company. In addition, the new elevators break down constantly. There is one not operating as I write this. We are an over-55 community so many of our residents are either disabled or arthritic. Elevators... Read more

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TK has been bilking our condo, Seybold Pointe, for years and we can't wait for the day their contract is up with us. ... TK has been bilking our condo, Seybold Pointe, for years and we can't wait for the day their contract is up with us. TK is a dishonest and incompetent service company. For example, our #2 elevator went out 2 weeks ago and after each time of 4 visits they assured us they would have the right part next time but here we are,... Read more

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We were told by Thyssenkrupp that our aging Dover elevators needed to be modernized to improve reliability and replace no-longer-supported parts. Renovated Nov-Dec 2015, Feb-Mar 2016, our four elevators ($100k each) have no gone more than four days without a service call. Passengers stuck, non-responsive equipment. Several repairs have been done outside warranty - supposed power surges. Absolute negative attitude from TK. Yet we find that... Read more

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As director of elevators for a housing company in NY having nearly 200 elevators in our development, our experience with TKE has been god awful. There response to issues are negative, there machines are not as they claim and are failing at an alarming rate. They tell you that their machinery is equal to Hollister Whitney (that's a laugh) warranties mean noting to this company. Expect there to be law suits to protect your interests. Expect them... Read more

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Our company Alpha InfoLab Pvt. Limited ordered for one elevator (eight passengers) to ThyssenKrupp on 27th February 2015. Everybody from local office of the company surrounded us and got the order. It was the worst day for us regarding construction decesions of our five storied office building. We paid in advance for the ordered amount. We also paid in advance (95%) the balance amount at the time of dispatch of the material from Mumbai. It took... Read more

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I live in a 240 resident senior apartment hi-rise co-op. Our large elevator, which is needed for move-ins and move-outs, and also to accommodate our many residents with Hoverounds and wheelchairs, has been down since September 12th, 2015. ThyssenKrupp has been out repeatedly to repair the elevator. When they DO come, after a long wait for them to show up, they get the elevator running. After they leave, the elevator goes down again within a... Read more

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Thyssenkrupp bought out our building's elevator maintenance company. The contract expired and I gave them 90 days notice that we were changing to another company as specified in our contract with the original elevator company. (GESS) A very aggressive employee barged into my office threatening and demanding that I be interrupted to speak to him. When I called him, he was very threatening and said there was a narrowing window to cancel with an... Read more

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************************************************** USE THYSSENKRUPP FOR YOUR ELEVATOR REPAIRS OR CONTRACT WORK!!! THEY ARE "KRUPPT" Two Weeks AGO our Condominium went into contract for $94,000.00 Elevator Renovation/Modernization with Thyssenkrupp Elevator Company of Jacksonville,Phillips Highway, Jacksonville, FL.32256 904-260-4656. YOU MUST READ THIS REVIEW AND SEE THE PICTURES!! ************************************************ />They spent... Read more

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